Comcast has a right to call customers 'assholes,' or anything else they want, so suck it up... assholes

Christopher Elliott, the journalist who broke the story about the Comcast-"A**hole Brown" customer service debacle, writes that more customers are coming forth with similar stories.

On his blog Elliott.org Wednesday, Elliot shared the story of Ricardo and Lisa Brown, a Spokane, Washington couple whose billing name was changed from "Ricardo Brown" to "A**hole Brown" by a Comcast customer service rep.

It's the kind of publicity the company doesn't need, and it sparked intervention from the highest levels. Charlie Herrin, the company's senior vice president of customer experience, spoke directly to Lisa Brown, apologizing and telling her the employee who made the name change had been fired.
The dust was starting to settle when Elliott was contacted by other Comcast customers including:

A woman whose billing name was change to "Whore Julia"
Another woman whose online greeting was changed to "Hello, dummy"
A family whose name changed to something close to the f-word

Comcast has a right to call customers 'assholes,' or anything else they want, so suck it up... assholes Whorejuliaresize

http://www.cbsnews.com/news/more-rude-comcast-customer-renamings-surface/

Comcast has a right to call customers 'assholes,' or anything else they want, so suck it up... assholes

Comcast has a right to call customers 'assholes,' or anything else they want, so suck it up... assholes

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