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| Subject: OZschwitz gulag: Federal poLICE slow to deal with complaints Sun Jan 29, 2012 11:02 pm | |
| THE Australian Federal Police is taking more than a year to address many serious complaints by the public and has ignored repeated calls to fix how it deals with such cases.
In two extreme matters complainants had to wait 1000 days for their problems to be resolved.
A report by the Commonwealth Ombudsman on complaints handling by the federal police also said the public had only a 7 per cent chance of having a complaint upheld, and even less if it related to physical for their problems to be resolved.
The most common complaint related to discourtesy. Other claims included excessive physical force and corruption.
The acting Ombudsman, Alison Larkins, said the complaints process ''continues to deteriorate - particularly in relation to the most serious complaints''. The issue had been raised in previous reviews. ''But to date the measures the AFP has taken to address the issue have not proven to be effective,'' Ms Larkins said.
Read more: http://www.smh.com.au/national/federal-police-slow-to-deal-with-complaints-20120128-1qmxf.html#ixzz1kuX8yYdD
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