RR Phantom
Location : Wasted Space Job/hobbies : Cayman Islands Actuary
| Subject: Funny: French retailer apologises for insulting its stupid customers Sat Jul 25, 2015 10:20 pm | |
| French high-tech retailer Boulanger apologised Saturday for vitriolic comments about its customers in its computer files and promised an internal investigation.
France's CNIL privacy and data protection agency found 5,828 instances of "inappropriate" comments about clients in the company's files, including: "stupid" "fat bitch", "ball-breaker", "retard", "Jew", "strong African accent", "alcoholic" and "nutcase".
After a public upbraiding by the watchdog, which gave the company three months to ensure its files contain only pertinent information about clients, Boulanger apologised.
"They were rare occurences, but did happen and we shouldn't try to not own up to this serious failure," Boulanger managing director Etienne Hurez said in statement, asking clients to accept his apology for the "unacceptable comments".
https://au.finance.yahoo.com/news/french-retailer-apologises-insulting-stupid-061844130.html |
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